Privacy Policy

Welcome to Chainbox Technology Limited ("us", "we", or "our"). We recognise that privacy is fundamental when you interact with our website, request information, or engage our technology services. This statement explains how we handle personal data for visitors to our digital platforms ("Visitors") and for clients who contract with us ("Clients").

"Personally Identifiable Information"

This refers to any information that identifies or can be used to identify, contact, or locate an individual, including but not limited to name, postal address, telephone number, email address, job title, and billing details. It also covers confidential business information supplied in connection with software engineering, cloud migration, integration, or support engagements, such as architecture diagrams, credentials (where provided under controlled processes), usage analytics, and service desk correspondence. It does not include information collected on a purely anonymous basis where no link to an identified person exists.

What Personally Identifiable Information is collected?

We may collect basic profile information from Visitors who complete forms, subscribe to updates, or download resources. From Clients we typically collect name, email address, telephone number, registered office or trading address, payment information, procurement contacts, and detailed information about systems, suppliers, and delivery objectives required to scope, build, host, or support technology solutions.

How is this information used?

We use Personally Identifiable Information to respond to enquiries, prepare proposals, execute statements of work, invoice services, operate support channels, and improve our offerings. We may contact Visitors or Clients about relevant product updates, security notices, or service improvements where a legitimate interest exists and applicable law permits. Confidential project artefacts are used only to deliver the contracted outcomes and are not sold to third parties. Where processors assist us (for example cloud hosting or payment providers), they are bound by written terms consistent with this policy and UK data protection expectations.

Data Security and Confidentiality

We apply administrative, technical, and organisational measures—such as access controls, encryption in transit where appropriate, secure development practices, and least-privilege access—to protect personal and Client confidential data. No method of transmission or storage is completely infallible; while we strive to use commercially reasonable safeguards, we cannot warrant absolute security against every threat.

Cookies

Our website may use cookies and similar technologies to remember preferences, measure performance, and improve usability. You can adjust your browser to refuse some or all cookies; doing so may limit certain features of the site.

Children's Privacy

Our services are directed at businesses and adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has shared data with us, please contact [email protected] so we can delete it where appropriate.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect legal, regulatory, or operational changes. Revised versions will be posted on this page with an updated effective date where material. Please review this page periodically; continued use of our platforms after changes constitutes notice of the update unless a stricter consent requirement applies.